The Finance Headaches Episode 5 | Why non-finance users avoid the system

Finance teams in growing businesses often become the bottleneck for the whole organisation, not because they want to, but because their software forces them into it. Without the right access controls, finance has no choice but to lock everyone else out and handle every request themselves, from purchase orders to supplier additions, on top of their core workload.

In this session, iplicit Solutions Consultant Steven Jones explores why non-finance users avoid accounting software, what it actually costs the business, and how the right system design removes that fear entirely.

You will see how iplicit handles this in practice:

• Granular role-based permissions: Control exactly what each user can see and do, so purchasing teams can raise and submit orders without ever touching financial data, P&Ls, or supplier bank details
• Authorisation workflows: Transactions are routed to the right approver automatically, whether that is a department head, finance manager, or board-level signoff for high-value invoices
• Substitutions: If an approver is away, their authorisation level transfers to a colleague for the duration, keeping processes moving without gaps or delays
• Full audit trail: Every transaction is logged with who created it and when, giving finance complete visibility and the confidence to let other departments use the system safely

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